Shipping policy


Shipping Policy

  • Order Processing Time:

    • Orders are processed within 1–2 business days after payment confirmation.

    • Orders placed on weekends or public holidays will be processed on the next working day.

  • Shipping Locations:

    • We ship nationwide across Pakistan.

    • International shipping is currently not available (can be adjusted if you offer it).

  • Delivery Time:

    • Standard delivery takes 2–5 working days depending on your location.

    • Remote areas may take longer.

  • Shipping Charges:

    • Shipping fee is PKR [insert amount] (or free shipping on orders above PKR [insert amount] — if applicable).

    • Cash on Delivery (COD) charges may apply.

  • Tracking Information:

    • A tracking number will be provided via SMS or email once the order is shipped.

    • You can track your order using the provided courier service’s tracking portal.

  • Courier Partners:
    We use trusted delivery partners like Leopard, TCS, M&P, and others to ensure safe and timely delivery.

  • Delivery Attempts:

    • The courier will make two delivery attempts.

    • If unsuccessful, the parcel will be returned to us, and re-delivery may incur additional charges.

  • Damage During Transit:

    • If your parcel arrives damaged, please report it immediately with photos/video evidence.

  • Incorrect Address:
    Please ensure the shipping address and contact number are correct. We are not responsible for delays or lost items due to incorrect information.

  • Order Confirmation:
    Orders may be verified via phone or WhatsApp before dispatch for security reasons.